Vonage Includes the following FREE features with Vonage Premium Unlimited Digital Phone Service.

911 Dialing - At Vonage, we provide a safe and reliable means of communication in times of emergency. Vonage 911 Dialing service operates differently than traditional 911, and because your safety is important to us, you'll just have to fill out a short form during the sign up process that tells us the street address where you will be using your Vonage service.

3-Way Calling - Vonage 3-Way Calling lets you add a third party to your call. Best of all, 3-Way Calling is included at no extra charge and calls made using this feature enjoy the same great rates as your other Vonage calls.

Voicemail Plus - Vonage provides you with the ability to access your voicemails whenever, wherever, and however you choose. With Voicemail Plus ^SM, you can access your voicemail from any phone, from your Online Account, through your email.

24/7 Support - You can call Vonage 24 hours a day, 7 days a week at 1-VONAGE-HELP (1-866-243-4357). And if you don't feel like talking, Vonage has an online virtual service agent that can help. Simply type in your question at "Ask Vonage"

Area Code Selection - Vonage let's you choose a new area code and number. With Vonage, you're never tied to a local area code – unless you want to be. You can have a local number in nearly every area code that we serve – and save yourself and those who call you lots of money!

Anonymous Call Block - Vonage Anonymous Call Block lets you easily stop those annoying anonymous calls. All calls marked from callers who have deliberately blocked their Caller ID will be sent to a system message indicating that you do not accept anonymous calls. The caller will be directed to hang up and try again with Caller ID unblocked. Callers whose Caller ID information is not available will not be blocked. Only Vonage gives you the control you want – without the cost.

Caller ID with Name - You can tell who's calling you before you answer the phone. Vonage Caller ID with Name will show you the name and phone number of your incoming caller on your Caller ID device whenever it is available. It's compatible with any Caller ID with Name-enabled touch-tone phone or device. It's an excellent way to manage your incoming calls.

Call Hunt - On the go – Vonage will find you! Call Hunt is ideal for anyone with multiple Vonage lines. Vonage Call Hunt rings up to 5 Vonage lines in sequence when your main Vonage line is busy.

Call Return - With Vonage Call Return, you never have to worry about missing a call. *69 let's you know the number of the caller and the date and time of the call. You decide whether to return the call or not. Vonage brings you more control – without the extra cost. Call return is included at no extra charge and calls made using this feature enjoy the same great rates as your other Vonage calls.

Call Transfer - Vonage Call Transfer lets you direct a live call to another phone number anywhere in the US, Puerto Rico, and Canada. Best of all, Call Transfer is included at no extra charge and calls made using this feature enjoy the same great rates as your other Vonage calls.

Call Waiting - Vonage Call Waiting allows you to accept an incoming call while you're already on a phone call. This feature places your first call on hold while you answer the second incoming call. Combined with Caller ID with Name, you can decide if you should put your call on hold and answer it.

Caller ID Block - Vonage Caller ID Block gives you privacy protection whenever you want it - at no extra charge. Even if the party you're calling has caller ID, your number won't appear on their phone or caller ID device. Just pick up the phone, wait for the dial tone, dial *67 to activate Caller ID Block, wait for the dial tone again - and then dial.

Calls to Canada, Europe and Puerto Rico - Go ahead and make all the calls you want to Canada, Puerto Rico and select countries in Europe. It's on us! If you choose a Vonage Unlimited Plan, your calls to France, Ireland, Italy, Spain and the UK are free. Free any time of day or night, no matter how long you're on the phone - even if the person you're calling isn't a Vonage customer. Certain call types, such as calls to cell phones, are excluded.

Click 2 Call - With Vonage Click-2-Call, you select a phone number from anywhere on your computer and Vonage will dial it instantly. Click-2-Call rings your Vonage number first. When you pick up your phone, it then rings the number you picked to dial. You will be able to ring any number, in any location, on any device, without even dialing the number.

Do Not Disturb - Tired of the phone ringing in the middle of your family dinner? With Vonage Do Not Disturb, you can easily block all incoming calls whenever, wherever, and however you want - Plus, we make it easy for you to turn it on or off as much as you want at no extra charge.

Enhanced Call Forwarding - Vonage Basic Call Forwarding lets you easily forward incoming calls to any phone number around the world. Vonage is the only company that offers you Enhanced Call Forwarding featuring Simul-Ring®. This Vonage exclusive feature simultaneously rings your Vonage number and up to 5 more phone numbers that you choose anywhere in the world – and you can still answer your calls immediately, as if they weren’t being forwarded at all.

Free Vonage to Vonage Calls - Going with Vonage is one smart decision. Can calling another Vonage customer also be a smart decision? Yes! Your call is included at no extra charge. When you become a Vonage customer, you can talk to any other Vonage customer worldwide! It doesn't matter which Vonage plan you're on. Whether you're calling your client in San Francisco or your buddy in Montreal, it doesn't matter how long you talk, or at what time of day or night. It's free!

Great International Rates - Vonage offers Great International Rates as low as 1 cent per minute! Plus with the Residential Premium Unlimited Plan you also get free calls to Canada, Puerto Rico & Europe (Italy, France, Spain, UK and Ireland)

International & Directory Assistance Block - You should never have to worry about how your phone is being used. With Vonage International & Directory Assistance Call Block, you can block and unblock international and directory assistance calls at no extra charge.

Keep Your Existing Phone Number for Life - Make the switch to Vonage today and there is very good chance you can keep your current number. Why not enjoy the savings that Vonage offers without having to worry about making sure your friends and family know your new number. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. You can track the progress of your transfer any time on your Online Account. When the transfer is completed, we notify you by email and you can immediately begin using your old number once again.

Money Back Guarantee - Wondering if you should really switch to Vonage? Over 2 million customers can't be wrong! But just in case…Vonage gives you the assurance of your decision with our 60-day Money-Back Guarantee. Customers choose Vonage for the savings, but stay with us because of the features, functionality and service.

Move With Your Vonage Phone Number - With Vonage, you can keep your phone number when you move. Vonage offers the simplicity and ease of one number for life – plus you won't miss any calls during or after your move. You won't have to take time to notify the world of a new home phone number. And, you won't have to deal with a new local phone company. Vonage wants to make sure you have 911 services at your new address, so don't forget to update your 911 information by logging on to your Online Account.

Repeat Dialing - Trying to place a call and you keep getting a busy signal? Don’t keep dialing. Let Vonage’s Repeat Dialing call you back when the number you're trying is no longer busy. Vonage gives you more control. Best of all, Repeat Dialing is included at no extra charge and calls made using this feature enjoy the same great rates as your other Vonage calls.

Ring Lists - Now you have the ultimate control over how an incoming call is answered. Ring Lists lets you direct your Virtual and Toll Free Plus numbers to more than one Vonage line – and then ring those lines in any of three great ways. Best of all, Ring List is included with your Vonage service at no extra charge. Ring list comes in 3 great flavors: Sequential Dialing (one at a time), Random Dialing (in random order) and BlastMe ® (all at the same time). Designed for users of multiple Vonage lines with either a Virtual Number or Toll Free Plus 

Toll Free Plus - With Vonage Toll Free Plus, people anywhere in the US can call you for free. They simply dial the toll free number you've selected from your Online Account. Their call rings through to your primary Vonage line – and they pay nothing.

V-Access - Vonage wants everyone to experience the great savings – even if they're not a Vonage customer! With V-Access you - or anyone - can make calls to any Vonage phone just like it's a local call. Say your sister in Indiana calls you every day using her old landline. Just look up a local V-Access number and let her call you for the price of a local call! Make calls to any Vonage number or toll-free number and be charged for a local call, even when placing International calls or dialing long-distance. Reach out from almost anywhere in the US, UK, Canada, France, Mexico and Spain.

V-Fax - Need to fax a document on your PC? With Vonage, there is no need to buy an expensive fax machine - you can fax right from your Vonage Alpha Online Account. Best of all, V-Fax is included at no extra charge and faxes made using this feature enjoy the same great rates as your other Vonage calls. V-Fax supports any file format that is supported by OpenOffice.org such as Word, Excel, PowerPoint, PDF, etc.

Vonage Me - Want to give out your number without giving it out? Simply use the Vonage Me service. It's an online business card that enables friends, family or colleagues to simply enter in their number to get a hold of you. Once they do, their phone rings and then connects them directly to you! How cool is that? Use it in your email signature, on a web page, even on your business cards. Best of all, Vonage Me is included at no extra charge and calls made using this feature enjoy the same great rates as your other Vonage calls.

Vonage Online Account Management - With Vonage Online Account Management, you're in complete control of your account. You can access your account 24/7 to check call activity, view and change your billing information, manage voicemail, and edit your user information. And because it's available real-time, you have the most accurate and up-to-date information every time you login.

Vonage Billing Information: Vonage Online Billing gives you complete control with instant, secure access to your billing information. You can access your account 24/7 to check your invoices, review your complete call history, and change your credit/debit card information. And because it's available real-time, you have the most accurate and up-to-date information at all times.

1-700-GREETINGS - Tired of buying boring greeting cards from the stationery store? Join the 21st century and start sending greeting cards, Vonage style, with Vonage audio greetings.

1-700-WEATHER - With Vonage, the latest weather forecast for any zip code in the US is just a phone call away at no additional cost. Listen for current conditions, 5-day forecasts, and any severe weather warnings.

Vonage also Includes the following Information Services with your digital phone service:

211 Dialing - Unsure of where to look for help? Just Dial 211 from your Vonage phone. We can link you to essential services - from childcare to assisted living for the elderly. 211 is easy to remember, and where available, connects you with valuable community services and volunteer opportunities.

311 Dialing - Vonage is proud to offer 311 for non-emergency dialing and city information services. When you dial 311, your call is routed from the Vonage network to a public information center in your area. Dialing 311 services may include - Live operators 24 hours a day, 7 days a week - Contact with local governmental departments - Tourist information - Garbage collection schedules - Reporting neighborhood disturbances - Parks and Recreation

411 Enhanced Dialing - With 411 Dialing service you can search by categories and keywords to find listings even when you don't have a name or address. You can even do more than just residential and business phone listings, Vonage takes 411 dialing to the next step. We can help you find movie listings, airline flight times, ATM locations, weather, sports scores, news, stock quotes, lottery results, time check and even horoscopes! Get the 411 to start your day! Each 411 call that you make from a Vonage phone is 99¢ and gets you up to two listings. Our directory assistance operators are bilingual (English and Spanish).

511 Traveler Information - Need to know the traffic Patterns? Vonage will keep you moving! By dialing 511 from your Vonage phone, you can listen to Traffic information. It just got a whole lot easier to get around.

811 Dialing - Thinking of starting a special outdoor project?  Be safe and call before you dig. By dialing 811, local utilities will be notified to precisely mark underground lines. 811 Dialing, and Vonage help you get started safely. Simply dial 811 from your Vonage phone. "Call Before You Dig" dialing is a free feature included with all Vonage service plans.