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What is Vonage Phone Service?

Vonage is an all-inclusive phone service. Vonage gives you local and long distance calling anywhere in the US, Canada and Puerto Rico for one low price. And now calls to select European countries are FREE with Vonage Unlimited plans. Vonage can do this because Vonage uses your existing high-speed Internet connection (also known as broadband) instead of standard phone lines. You'll save money and get great features like Caller ID with Name, Call Waiting, Voicemail Plus at many more included with all Vonage Phone plans at no additional cost.

Why is Vonage Phone Service better?

Vonage gives you great phone service and more:

How does Vonage Phone Service work?

With Vonage, you connect your telephone to your high-speed Internet connection using the Vonage phone adapter provided by Vonage. Pick up the phone, and use it just like you do today. You can be up and running within minutes of receiving your Vonage phone adapter.

When you pick up the phone, the Vonage phone adapter converts your voice into data and sends it through the Internet like an email. Our network sends the call where you want it and translates it back into voice. When the person you're calling picks up the phone, it sounds just the same as any other call. When someone calls you, they dial your number, your phone rings, and all you have to do is pick up and answer it. The only difference is lower phone bills. So what are you waiting for? Sign up and start saving today.

What do I need to use Vonage Phone Service?

In order to use Vonage service, you will need the following:

• A Broadband Ethernet connection such as Cable or DSL
• A US billing and shipping address
• A Vonage Phone Adapter that is provided free, upon sign up through Vonage
• Any touch-tone phone, corded or cordless

What's VoIP?

VoIP (or Voice over Internet Protocol) is a great new way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Vonage converts your phone calls into data that zips through your high-speed Internet connection just like email. It comes out the other end just like a regular phone call. Your callers will never know that it's any different since it sounds just like a regular phone call.

What can Vonage VoIP do for you?

The big advantage with Vonage is that you can call anywhere, anytime for less money. Using your Internet connection instead of your phone line is less-expensive. You'll also get more features included, like Call Waiting, Call Forwarding, Caller ID with Name, Voicemail Plus, 3-Way Calling, and More! Vonage also has great international rates, so you can call anywhere in the world for less.

Does Vonage work the same as my regular phone service?

Once you're connected, pick up your phone and use it just like you do today. The person you're calling doesn't need to have Vonage or an Internet connection on their side. They just need a phone. And your phone rings when someone calls you as it always did. You use your same touch-tone phone. You're just connecting it to Vonage instead of your old phone company. Also, using Vonage doesn't affect your computer usage. Continue to surf the web or send and receive email with no problem!

What's Broadband?

Broadband is high-speed Internet access such as through a Cable or DSL modem. It gives you a continuous connection to the Internet at speeds much faster than dial-up. You need a broadband connection to use Vonage because Vonage insists on consistent high quality audio for all your calls. Generally, your local cable provider is your main choice for Cable Internet and your local telephone company is your main choice for DSL service. Other broadband providers may offer service in your area as well, generally those companies are renting the line from the main company and reselling it to you with their own branding(example would be Earthlink Cable and DSL Internet Connections).

About Ethernet

Ethernet is the most common type of network, mainly because it's quick and relatively inexpensive. It is a wired network that relies on cables to connect all of the equipment in the network. Because all of the equipment is connected via cables, Ethernet is the fastest and most stable of the home networking options. Due to the speed and stability, Vonage requires this type of connection. An Ethernet connection looks like a wider version of a phone cable.

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